Kind: Replies

a reply to content typically on another site
Replied to On customer service (and how SCE is dreadful at it) by Chris AldrichChris Aldrich (boffosocko.com)

Just the same way that VC-backed rideshare companies like Uber and Lyft offload corporate cost centers and burdens onto their employees (which they’d otherwise like to call independent contractors), most customer service phone trees are meant to save time for their paid employees while offloading …

I can’t speak for every company, but as someone who has worked in a Call Center, the purpose of phone trees is not to offload the burden onto the caller. It is to route the caller to the right people. Everyone who answers the phone at an organization isn’t identically skilled. If you press 0, as so many people do, you could end up going to someone who isn’t qualified to do what you want, which means a poor experience or being transferred again. So, phone trees have callers do the work of telling the company what you want. Now, from your description, it sounds like their setup could use some improvement. I’ve been involved in the past in discussions to change the one at my employer based on the data we have on usage as well as feedback from the employees on how people are confusing the options.
Replied to Identifying Post Kinds in WordPress RSS Feeds (danq.me)

I use the Post Kinds plugin to streamline the management of the different types of posts I make on my blog, based on the IndieWeb post types list: articles, like this one, are “conventional” blog posts, but I also publish notes (which are analogous to “tweets”), reposts (“shares” of thin…

I like the idea of adding the kind of post to the RSS feed to identify it, although not everyone will. I’ve opened an issue to remind myself to explore a version of it in future. Working on a major change to the plugin now.
Replied to Webmentions work log 20200113 by Jeremy Felt (jeremyfelt.com)

Why not, right?
I shipped a great bug yesterday. A big thanks to Chris Aldrich for catching that and sending me a DM today to let me know.
With all my cleverness around separating comment types for display below posts, I forgot to check for cases where there was some kind of Webmention, but no regul…

The approve and whitelist functionality in webmentions broke. It does need to be renamed, but the issue at the moment has to be traced through execution of both plugins to figure out why it is causing issues. Since some functionality is being moved from one plugin to the other, it is waiting on that. If you update a webmention it does work, but it isn’t triggering on initial creation.

I am eager to see custom comment types and statuses…I’ve been following those tickets since the beginning

Replied to https://twitter.com/tevyaw/status/1158056579410698241 by Tevya Tevya (Twitter)

@dshanske …if I go to the Bridgy plugin settings & click the button to “Register for Instagram”, it takes me to the https://t.co/IRXkKmhMze Instagram page with this message at the top:

“Couldn’t fetch your web site: Missing required parameter: user_url”

I have decided to deprecate the Bridgy plugin as it misled people about what it did. You can register directly on the Brid.gy website.
Replied to https://mobile.twitter.com/tevyaw/status/1157699972323614720 by Tevya (Twitter)

@dshanske listened to you on WP Weekly Podcast. Really interested in trying some Indieweb tools. Can’t get Bridgy to connect to my site/Instagram. Any pointers to where to get support for Bridgy? Just keep getting errors when trying to connect.

What is the error you are seeing? Happy to try helping.
Replied to https://micro.blog/the/2470134 by the the (micro.blog)

@dshanske Hmmm, Siri says my elevation is “about 42m.” Does that vary during the day with the tide? Does it vary over the lunar month? (Enquiring minds and all that.)

The altitude reading on phones is not necessarily the most precise and can vary. It is GPS based, with some calculations done. I compared it to the altitude showing on the in-flight map and it isn’t that close. When there is no altitude data, my website actually uses an elevation API to provide an estimated altitude. For example, it is estimating my house is 29 meters above sea level, but I don’t display altitude unless it is significant.
Replied to https://micro.blog/nitinkhanna/2469677 by nitinkhannanitinkhanna (micro.blog)

@dshanske I was just pulling your leg! Whenever I think about interesting features on blogs, these two names come up, and now yours. How does private geofencing work?

Well, geofencing is the idea of triggering an event when something enters, leaves, or is inside an area. The biggest issue I had with adding my location to posts was that sometimes, I didn’t want to be specific as to where I was. Now, if you are inside one of these zones, it will hide the actual location automatically and replace it with a text description, such as ‘Home’, or ‘Work’. (Like this post on my website).
Replied to https://micro.blog/nitinkhanna/2468130 by nitinkhannanitinkhanna (micro.blog)

@dshanske sure, but do you post your battery level? @aaronpk does -> aaronparecki.com
And do you post detailed walks with GPS and photos? @johnjohnston does 🙂 -> johnjohnston.info/blog/yest…

Wasn’t suggesting there aren’t lots of good location based features. I love seeing what people come up with. I was trying to see if I could push someone else to add it. I want to add more location features. I just added private geofencing.
Replied to https://boffosocko.com/2019/02/17/55743921/ by Chris AldrichChris Aldrich (boffosocko.com)

Replied to a tweet by David Chartier David Chartier (Twitter)
#LazyWeb Anyone know if there’s a way to import a bookmarks HTML/OPML file (from something like Pinboard or Dropmark) into WordPress as individual posts? Ideally, individual link posts?

I’m tinkering with using WordPress for bookmark sav…

I have yet to build the infrastructure for this. I have the design in my mind for a new citation structure to use as the backend of a bookmark, similar to the old Links Manager. I can’t import till I’m happy with my data storage options.